Dialpad

About

Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.

San Francisco,California,United States
501 - 1000
https://www.dialpad.com

Highlights

Details

Last Funding Type: Series Unknown
Last Funding Money Raised: $50M
Industries: Analytics,Artificial Intelligence,Machine Learning,Messaging,Natural Language Processing,Predictive Analytics,SaaS,Telecommunications,Unified Communications,VoIP
Founded date: Apr 1, 2011
Number Of Employee: 501 - 1000
Operating Status: Active
Legal Name: Dialpad, Inc.
Also Known As: Dialpad,Switch.co,Switch Communications,Firespotter Labs

Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.

The communications and contact center provider offers native, real-time transcription, automated note-taking, live sentiment, and voice analytics to market, and with the rising demand for remote collaboration. It offers Dialpad, Dialpad Sell, UberConference, and Dialpad Contact Center solutions that are all powered by VoiceAI. These products cover the full range of modern business communications needs with a range of system software that offers voice, video, group messaging, SMS, MMS, conferencing, screen sharing, and document sharing services that enable employees to collaborate securely from anywhere across any device, in a single platform. Aside from OMERS, investors of the company include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Ventures, Section 32, Softbank, Work-Bench, and SoftBank.

Alex Cornell, Brian Peterson, Craig Walker, and John Rector incorporated Dialpad in San Francisco, California in 2011.

Funding Rounds

Number of Funding Rounds

Total Funding Amount

9

$450M

Dialpad has raised a total of $450M in funding over 2 rounds. Their latest funding was raised on Dec 22, 2022 from a Series Unknown round.

Announced Date	Round	Money Raised	Number of Investors	Lead Investors	Post Valuation
Dec 22, 2022	Series Unknown	$50M	—	—	—	Detail
Dec 16, 2021	Series F	$170M	8	ICONIQ Capital	—	Detail
Dec 21, 2020	Series E	$10M	1	SoftBank	—	Detail
Oct 6, 2020	Series E	$100M	11	OMERS Growth Equity	—	Detail
Jul 17, 2018	Series D	$50M	6	ICONIQ Capital	—	Detail

Investments

Number of Investments

Number of Lead Investments

4

0

Dialpad has made 4 investments. Their most recent investment was on Dec 6, 2022, when Virgio raised ₹815.20M.

Date Company Name	Round	Money Raised	Industry	Lead Investor
Dec 6, 2022 Virgio	Series A	₹815.20M	E-Commerce	—
May 19, 2021 Skyroot Aerospace	Series A	$11M	Aerospace	—
Apr 16, 2019 CRED	Series A	₹1.77B	Credit Cards	—
Jul 1, 2018 Skyroot Aerospace	Seed	$1.50M	Aerospace	—

Investors

Number of Lead Investors

Number of Investors

7

16

Dialpad is funded by 16 investors. ICONIQ Capital and SoftBank are the most recent investors.

Investor Name	Lead Investor	Funding Round
ICONIQ Capital	Yes	Series F
SoftBank	Yes	Series E
Amasia	—	Series F
Empede Capital	—	Series F
GV	—	Series F
OMERS Growth Equity	—	Series F
Section 32	—	Series F
T-Mobile Ventures	—	Series F
Work-Bench	—	Series F
Andreessen Horowitz	—	Series E

Employee Profiles

Number of Employee Profiles

37

Dialpad has 37 current employee profiles, including Employee Joshua Chiet

Employee

Executive

Executive

Employee

Employee

Acquisition

Dialpad has acquired 4 organizations. Their most recent acquisition was TalkIQ on May 16, 2018. They acquired TalkIQ for 0.

Date Company Name	Industry	Acquisition Type	Price
May 16, 2018 TalkIQ	Analytics	acquihire	—	Detail
Sep 1, 2020 Highfive	Collaboration	acquisition	—	Detail
Sep 15, 2021 Gluru	Analytics	acquisition	—	Detail
Oct 19, 2021 Koopid	Artificial Intelligence	acquisition	—	Detail