Mattersight

company

About

Mattersight is an enterprise analytic company that provides SaaS-based enterprise behavioral analytics software.

  • 101 - 250

Details

Last Funding Type
Post-IPO Debt
Last Funding Money Raised
$30M
Industries
Analytics,Cloud Computing,Information Technology,SaaS,Software
Founded date
Jan 1, 1994
Number Of Employee
101 - 250
Operating Status
Active

Mattersight is a provider of enterprise analytics focused on customer and employee interactions and behaviors. Their Behavioral Analytics service captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to optimally route customers to the best available employee, improve operational performance, and predict future customer and employee outcomes. It helps premier brands have better conversations with their customers through enterprise-grade SaaS solutions for contact centers.

Mattersight pairs customers to the agent best-suited to handle the customer’s unique personality style. When customers and agents click, organizations gain improved conversation outcomes and measurable revenue growth. Healthcare, telco, financial, and retail enterprises rely on Mattersight to enhance conversations, boost agent performance, and gain operational efficiencies.

Funding Rounds

Number of Funding Rounds
Total Funding Amount
1
$30M
Mattersight has raised a total of $30M in funding over 2 rounds. Their latest funding was raised on Aug 1, 2016 from a Post-IPO Debt round.
Announced Date Round Money Raised Number of Investors Lead Investors Post Valuation
Aug 1, 2016 Post-IPO Debt $30M 1 Hercules Capital Detail

Investors

Number of Lead Investors
Number of Investors
1
1
Mattersight is funded by 1 investors. Hercules Capital are the most recent investors.
Investor Name Lead Investor Funding Round
Hercules Capital Yes Post-IPO Debt