Details

Last Funding Type

Series A

Last Funding Money Raised

$2.50M

Industries

Augmented Reality,Electronics,Food and Beverage,Medical,Mobile,SaaS,Software

Founded date

Jan 1, 2009

Number Of Employee

11 - 50

Operating Status

Active

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.