Overview

Gender

male

General Manager of Akamai’s Security and Performance Business Units, leading the teams responsible for the technology and solutions that enable Akamai customers to deliver exceptional, reliable, and secure experiences for their web and mobile applications, across all devices and networks, everywhere.

Accomplished, transformational business and organizational leader with more than 20 years of experience in driving high performance, change and the development/delivery of elite solutions and services to organizations ranging from multinational Fortune 500s to startups and public sector agencies.

In two decades with Akamai (and in leadership roles in sales, services and support, technical services delivery and country management), he has championed new programs and offerings that enable customers to meet their business objectives successfully. Under his leadership, Akamai adopted the use of the NetPromoter Score to monitor and increase customer satisfaction. He launched Akamai University for Customers, which has certified thousands of customers on Akamai solutions, and launched Akamai’s Customer Experience program. As a country manager, he established and expanded Akamai’s presence in Australia and Costa Rica. He has also been instrumental in leading internal integrations of several Akamai acquisitions.

A native of the American Southwest, he graduated from Utah State University, lives in greater Boston with his wife, and is based at Akamai’s global headquarters in Cambridge.