Overview

Gender

male

Justin Winter is the Co-founder and CEO of Boostopia, a technology company that helps B2C companies decrease the number of tickets they get, discover ways to efficiently manage support issues, and transform support into a new revenue generating channel.

Since he co-founded Diamond Candles in early 2010, the fastest growing and largest online home fragrance brand in the world, he became frustrated with the solutions available to him to deliver customer support that his customers loved.

He decided to set out to assemble a team to lead to build what he wish he would have had during his tenure there. The world's first customer success platform built for companies who provide products and services to consumers.

At Diamond Candles, he lead the organization as CEO for 5 years in strategy, growth, acquisition, retention, operations, and product in their mission to create a modern, exciting home fragrance brand.

He has been an advisor to over a dozen companies and acted in a consulting capacity with over 150+ consumer brands and technology companies across areas of growth, retention, product, and operations.

Speaker at Shop.org, Bronto Summit, and the ROI Revolution Summit.

Interviewed by Shopify, Mixergy, Growth Hacker TV, Ecommerce Fuel, The Rise To The Top, Ecommerce Influence, and the Growth Hacking Podcast.

He had the privilege of being Mentioned in The New York Times, TechCrunch, Direct Marketing News, Marketing Land, Internet Retailer, ZDNet, Social News Daily, Marketing Sherpa, and Ecommerce Bytes.

Before starting Diamond Candles, Justin worked in sales and marketing at the online receipt and business card management solution, Shoeboxed.

His early career was developed in consumer direct sales and marketing roles in the consumer package goods and residential security industries.

Justin studied for his Bachelor of Science degree in Marketing from Liberty University in Lynchburg, VA. He resides with his wife, Amanda, in Durham, NC.