Overview

Gender

female

Lori is an analytics, technology and marketing executive with 20+ years experience driving profitable business growth through the strategic use of data and analytics. Having worked around the globe, she’s helped Fortune 500 companies across financial services, telecom, technology, health care, retail and manufacturing advance their business through the strategic use of data and insights.

Today, as Head of BMO’s Analytics Centre of Excellence, Lori oversees analytics for the retail bank including: revenue/risk/price trade-off decisions, product analytics, customer optimization, database marketing, predictive analytics, customer experience, sales and service optimization. She also leads enterprise customer journey analytics, and cross-channel client experience analytics, and the monetization of journeys.