Manoj has been with Freshdesk’s support team for five years. He now manages a team of 30 super enthusiastic customer champions. He is a data enthusiast and his insights have helped forecast and scale the team from 5 to 85 members. His forecasting model has been adopted across different support teams at Freshworks. Manoj enjoys barbecuing and slips away for a ride in his motorcycle when it rains.
Organization Name | Title At Company | Start Date | End Date | |
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Freshworks | Senior Product Support Manager | Apr 1, 2021 | — | Detail |