Overview

Gender

male

Steve leads Medallia’s business development initiatives ranging from partnerships to business expansion in new markets. Before joining Medallia, he was Vice President of Advisory Services with Chingari, managing strategy and business solutions for the company’s enterprise software platform. Previously, he was Vice President of Custom Research at the NPD Group, a leading worldwide market research company, where he specialized in customer satisfaction tracking services. Earlier career assignments included senior positions at BBM ComQuest Inc., the Angus Reid Group, and Statistics Canada. An early adopter of online research techniques, Steve pioneered online conjoint/pricing, product concept testing, and market segmentation research. He enjoys whitewater canoeing and loves kids (by some accounts, he is one). MM, University of Waterloo. BSc, Carleton University. Certified Customer Experience Management professional (GCEM). Certified Market Research Professional (CMRP).